Security & Compliance

Sensitive documents, protected end to end

Dealership documents carry customer and financial information. PrintSent is built to protect them in transit and in delivery — and to keep them off the shared printer tray entirely.

Repair Order #4471

Secured for delivery

TransportHTTPS encrypted
Encrypted
Secure link
01How We Protect Documents

Security built into every delivery

These controls work together to keep documents protected from the moment they leave Dealertrack to the moment they reach the right person.

Mark a document sensitive and it's shared only as a temporary, expiring link — never an attachment; every view, email, and action is logged for audit and compliance.

Encrypted in transit

Every document is encrypted using HTTPS during transmission, so PDFs are protected on the way from the device to delivery.

Encrypted at rest, then deleted

While a document is briefly held for delivery, it sits in encrypted-at-rest cloud storage — then it's deleted automatically, generally within about 12 hours. PrintSent isn't a document archive.

Secure download links

Sensitive documents can be delivered as secure download links instead of email attachments, keeping the file out of inboxes and forwarded threads.

No customer PII in emails

No customer personal information appears in email subject lines or body text — only safe identifiers like RO numbers. The document itself carries the detail.

Read-only, scoped viewer access

Staff who only need to see documents get a read-only viewer — they can't change any settings, rules, or templates, and only ever see the printers you assign, never another printer's or dealership's files. Sign-in is a one-time email code, kept separate from admin logins.

Nothing left sitting on screen

Documents opened in the viewer are generated as PDFs on the fly and never stored as finished files. The live list shows only the last twelve hours of activity — like a printer tray that's cleared out, so sensitive paperwork doesn't linger.

02Compliance

Designed for dealership data obligations

Auto dealerships handle exactly the kind of customer and financial information covered by the FTC Safeguards Rule and similar data-protection requirements. The documents that flow through Dealertrack every day — Repair Orders, Statements, invoices — are part of that obligation.

PrintSent is designed to reduce exposure across that workflow: documents are encrypted in transit and at rest, held only briefly before automatic deletion, can be delivered as secure links, and never carry customer personal information in email subject lines or body text. Just as importantly, documents stop sitting unattended in shared printer trays where anyone can see them.

PrintSent supports your data-protection program; it doesn't replace it. Each dealership should confirm its specific compliance requirements with its own compliance team or advisors.

03FAQ

Security questions

04Get Started

Ready to go paperless — securely?

Tell us about your dealership and we will get you set up. We'll walk you through how PrintSent protects every document.