Terms of Service

Acceptance of Terms

By accessing or using this website ("the Site"), you agree to be bound by these Terms of Service. The Site is operated by Print Sent, LLC, an assumed name of Abide Pro, LLC, a Texas limited liability company. If you do not agree to these terms, do not use the Site.

Description of Service

PrintSent is a cloud platform that replaces physical printers on Dealertrack Dealer Management Systems. A small capture device on your network receives print jobs, and the platform classifies them, generates branded PDFs, and makes them available in a secure web portal — with optional routing to the email recipients you designate.

This website describes the product and lets you request access. We are onboarding dealerships in stages, so availability is limited and the features described here may change as the product develops.

Independence from Dealertrack

PrintSent is an independent product. It is not affiliated with, endorsed by, sponsored by, certified by, or supported by Dealertrack or its affiliates. Dealertrack and other product names referenced on this site are the trademarks of their respective owners and are used only to describe compatibility.

Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
• Attempt to gain unauthorized access to any part of the Service or its related systems.
• Interfere with or disrupt the integrity or performance of the Service.
• Reverse engineer, decompile, or disassemble any aspect of the Service.
• Use the Service to transmit harmful, offensive, or infringing content.

Intellectual Property

All content, features, and functionality of the Service — including but not limited to text, graphics, logos, and software — are owned by PrintSent and protected by applicable intellectual property laws. You may not copy, modify, or distribute any part of the Service without prior written consent.

Your Content

You retain ownership of any content you submit through the Service, including print jobs, customer information, and business documents. By submitting content, you grant PrintSent a limited license to use, store, and process that content solely for the purpose of providing the Service to you.

We do not sell your content, and we do not use it for advertising, profiling, or to train artificial-intelligence or machine-learning models. Captured print jobs and generated PDFs are encrypted in transit and at rest and are held only briefly — 12 hours — before automatic deletion. See our Privacy Policy and security overview for detail.

The PrintSent Device

The capture device is sold to you — either up front or included in your first month — and it is yours to keep. There is no return obligation if you cancel. The firmware and cloud software on it remain our intellectual property and are licensed to you only while your subscription is active; when a subscription ends, the device stops processing jobs to the cloud. While your subscription is active, we may remotely access the device to apply updates, provide support, and perform maintenance. You are responsible for providing power, network connectivity, and Dealertrack VPN access at your location.

Service Availability

We work to keep the Service highly available, but we do not guarantee uninterrupted or error-free operation. Maintenance, updates, third-party outages, and circumstances beyond our control may cause temporary unavailability. Devices are designed to spool captures locally and retry when connectivity returns. The Service is a convenience layer, not your system of record — Dealertrack remains the system of record, and the Service should not be your only archive of documents you need to keep.

Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

Limitation of Liability

To the fullest extent permitted by law, PrintSent shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, data, business, or goodwill — arising out of or relating to your use of the Service. Our aggregate liability will not exceed the amounts you paid us in the twelve months before the event giving rise to the claim. These limits do not apply to your payment obligations, either party's indemnification obligations, or liability arising from fraud, willful misconduct, or gross negligence.

Termination

Either party may terminate as described in your order form or on written notice. We may suspend or terminate access immediately where necessary to prevent security harm, comply with the law, respond to unauthorized access, or stop fraud or material abuse. For other material breaches, including nonpayment, we will give written notice and a 15-day period to cure before terminating. On termination your right to use the Service ends; captured documents are not archived and cannot be exported afterward, so download anything you need while your subscription is active. You keep the device.

Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law provisions. Any dispute is subject to the exclusive jurisdiction of the state and federal courts located in Texas.

Changes to These Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of material changes by posting the updated terms on this page. Continued use of the Service after changes constitutes acceptance of the revised terms.

Contact Us

If you have questions about these Terms of Service, contact Print Sent, LLC at support@printsent.com or (830) 420-6445.