How do I email a Repair Order from Dealertrack?

Print the RO to your PrintSent virtual printer instead of a physical printer. The branded PDF appears in the shared portal within seconds, where you email it to the customer or download it. No walking to a printer and no scanning.

Does the emailed Repair Order keep its logos and formatting?

Yes. PrintSent captures the full print output, so the PDF has the same logos, line items, and layout the printed RO would. It is not the text-only output QPRINT produces.

Can I still print Repair Orders on paper?

Always. Nothing changes about paper. Staff keep printing ROs to a physical printer whenever a paper copy is needed. PrintSent just adds the digital path for the copies you would otherwise print only to scan and email.

Documents

Send a Dealertrack Repair Order without the scanner

A customer wants a copy of their Repair Order, a warranty company needs the RO with its supporting documents, or you need one for the file. Today that means printing the RO to keep the logos and formatting, then scanning it back in to email it. PrintSent captures the RO as a branded PDF the moment your advisor clicks Print, waiting in a shared portal to email or download.

See how it works Watch the demo

The problem

Printed just to send it

Repair Orders carry logos, line-item formatting, and a footer that only render when the form is sent to a printer. So to get a clean copy to a customer or insurer, an advisor prints the RO, walks to the printer, scans it back in, emails it to themselves, and forwards it. Every approval, every warranty claim, every request for a copy runs the same lap.

QPRINT can give the advisor a quick text-only version for an internal glance, but with no logos or layout it is not something you send a customer. So the printing continues, along with the paper, toner, and the minutes an advisor spends away from the drive.

With PrintSent

Print like always, get a branded PDF

With PrintSent, the advisor prints the RO in Dealertrack exactly as they do now. The branded PDF appears in your shared portal within seconds, ready to email to the customer or attach to a warranty submission, or download for the file. It works the same at every service location.

The emailed copy is purely digital instead of a scan with the faded streaks of a worn-out printer, and with Custom Forms it can even render on your store's own full-color template.

What you can send

The customer's copy of an approved Repair Order
The RO and supporting documents for a warranty or insurance claim
An internal record kept as a PDF instead of a paper file

FAQ

Repair Orders questions

Keep reading

All document types

Every Dealertrack document PrintSent captures as a branded PDF.

Service Department

How PrintSent fits the service department.

Print to email from Dealertrack

The workflow that replaces print-scan-email at the desk.

Dealertrack hub

Every PrintSent topic for Dealertrack in one place.

Send a Dealertrack Repair Order without the scanner*

Printed just to send it

Print like always, get a branded PDF

Repair Orders questions

Send a Dealertrack Repair Order without the scanner